Our managed support is a superior support operation comprehensively responding to technical support needs within agreed SLAs, which can be tailored to offer specific hours of coverage, speed of response etc.
Our support packages are:
Customer Lifecycle Services
4net believes that our customer is the most important part of our business and that is why we put them at the heart of everything we do.
To help us to deliver our customer promise we have signed up to a customer lifecycle strategy that, in addition to our award winning SLA backed support contract, encompasses experience, touch points, procedures and systems across our business and brings them together to provide seamless and consistent support, service and communication.
These services include:
- 4net announced as winners in European IT and Software Excellence Awards 2017
- 4net Awarded Enghouse Gold Partner Status
- 4net Technologies win Avaya Innovation Award
- 4net Technologies awarded top Diamond Status in Avaya’s Edge Partner Programme
- 4net Technologies wins top award at 2016 Comms National Awards