New communications and collaboration technologies are providing today’s enterprises with a wide range of opportunities to enhance productivity and performance and meet changing customer expectations. The impact is being felt across the enterprise.
Whatever your business challenge—getting more return from existing investments, implementing new applications and technologies, accelerating user adoption or rationalising a multivendor environment— 4net’s Professional services have been designed to support and enhance your business and to help at every stage of the lifecycle of technology implementation.
Our professional services include:
- Convergence consultancy and design
- Change management and consultancy
- Implementation and project management
- Application configuration and Integration
- Microsoft implementation and integration
- Contact Centre strategic planning and research
- Contact Centre process analysis and improvement
- On-going support and systems maintenance
- Fully managed services
- Telecoms Expense management