4net’s Managed Support Services enhance our maintenance support services to simplify and remove the hassle and cost of managing a multi vendor and often complex communications infrastructure estate to deliver a flexible, proactive and reduced cost solution that adheres to industry best practice.
4net provides managed and support services across the Europe and the Globe, 24 hours a day, 365 days a year with some of the fastest response and fix SLAs in the industry.
These services include:
- Desktop integration
- A 24 x 7 Global helpdesk
- A wealth of experience international purchasing and tax implications along with rules to procure in the most efficient way
- The capability and ability to procure centrally or locally
- A proven track record of delivering a standardised, global infrastructure and adding new sites quickly and efficiently
- A global strategy and roadmap
- Global pricing, you benefit from receiving one quote, in one currency
- Centralised billing model
- Single point of contact, accountability and ownership
- Global service level agreements
- A consisitent, effective service delivery that crosses all continents and all technologies
- Consistent and flexible solutions and services