Our Changing Face of Contact Centre event will show how we have helped organisations deliver digital transformation and introduce automation and Artificial Intelligence through our award-winning technology and service innovations to help personalise your customer journey and simplify customer contact.
The event will be taking place at Macdonald Windsor Hotel on the 19th June 2018.
4net Technologies are exhibiting and speaking at Europe’s leading customer contact conference, the Call & Contact Centre Expo , which will be taking place at London’s ExCeL on the 21st and 22nd March 2018. The event is the ultimate must-attend show for call and contact centre professionals looking to develop and learn from industry experts who know how to succeed in the world of customer engagement.
This event, which is being run in partnership with Customer Focus Wales, will look at Digital Transformation in LocalGov Customer Services & Contact Centres
Enghouse User Groups are designed to help you make the most of your Contact Centre and Enghouse investments and to help us to develop our understanding of your unique requirements.
4net Technologies have been delivering ground breaking, innovative solutions to our customers in both the public sector and commercial enterprises.
Our event has been designed to showcase how we have helped organisations deliver digital transformation through our award winning technology and service innovations through a series of real life case studies and demonstrations so that you can adopt this in your own business.
4net Technologies held another successful Changing Face of Customer Contact event, at Center Parcs Woburn Forest, which showed how customer service and the tradition way of managing customer relationships have changed. Customers are more aware, more informed, and more connected and the way they want to engage with you has also changed and because of that, our businesses must respond and adapt.
4net Technologies held another successful Changing Face of Customer Contact event, at Emirates Old Trafford, Manchester on 18th May 2016. The event was designed to show how customer service and the traditional way of managing customer relationships have changed. With customers being more aware, more informed, and more connected and the way they want to engage has also changed and because of that, how businesses must respond and adapt.
Our events are designed to help you and your business reduce costs, improve workforce efficiency, enhance customer service to build competitive advantage.
This page is updated regularly with new events so keep an eye out or email us at events@4net-technologies.co.uk.
The digital revolution we are living through has given housing associations unprecedented levels of engagement with their tenants. 4net and Enghouse spoke about the way technology is transforming how services are delivered to social housing tenants.
The event was designed to inform, support and help public sector organisations make change happen and reshape how their services are being delivered, through real life examples and practical and inspirational advice from leading public and private sector speakers.
Thank you to all attendees and delegates for a great day! The photographs, presentations and feedback are all now available for download, so please follow the link below for details.
Our latest TechShare event held at Twickenham Stadium, the home of England Ruby, on 2nd July 2015 was a sell out success!
Thank you to all attendees of this successful event! The event feedback, presentations and photos are available now.
Thank you to all who seized this unique opportunity to acquire new skills while refreshing old ones, and to share user experiences, challenges and ideas. We now have the presentations from the day available for download below.
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