BT serves fixed and mobile services providers, internet service providers, communications services resellers and global broadcasters and TV production companies with the widest range of services available from a wholesale provider, regionally or nationally in the UK or across 170 countries worldwide.
Services range from voice, broadband and data connectivity services to partial or fully managed services. Our portfolio comprises traditional and next generation, IP based services to enable our customers to compete effectively in the mixed economy that exists as the industry moves increasingly from traditional to IP services.
BT is one of the world’s leading communications services companies, serving the needs of customers in the UK and in more than 170 countries worldwide. Our main activities are the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services.
— 4net is a BT Wholesale Accredited Partner —
Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops the world’s most comprehensive portfolio of interaction management solutions, spanning structured, unstructured and self-service interactions. Core technologies include multi-channel contact centers, attendant console, IVR, call recording solutions and quality management tools that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 900 dedicated staff across the company’s 16 international operations.
— 4net is an Enghouse Gold Partner & Contact Centre Specialist —
Delivering powerful, innovative software and cloud services to enhance the functionality provided by Avaya and Microsoft Unified Communications, we drive performance and reduce the effort that customers and staff have to make during customer interactions – across all touch-points.
Certified by leading technology providers, including Microsoft, Avaya and Nuance, Geomant has provided successful communication solutions to organizations of every type and size worldwide for nearly two decades. But a major element of our competitive strength lies in our large global network of partners, whose skills, knowledge and complementary services and solutions add significant value to the Geomant offering, and help us to deliver comprehensive solutions that optimize operational efficiency while delivering excellence in customer service.
— 4net is a Geomant Gold Partner —
Their systems work with both traditional TDM and IP environments and are tested and accredited by the world’s leading phone system manufacturers. They are experts in the Financial Services, Social Housing, Local Government and Contact Centre markets with an array of leading organisations within each of these vertical markets using our software. 4net are fully accredited to integrate their solutions into your contact centre environment.
Microsoft’s latest Unified Communications (UC), Skype for Business, combines the key advantages of both Skype and Lync services, sustaining the core service values of security and manageability, while developing its connectivity efficiency and reach. Skype for Business will enable businesses to connect to the whole Skype network, allowing them to achieve enhanced communication with customers and partners. The familiar Skype format will allow better integration with Microsoft Office, Active Directory, Exchange and SharePoint, enabling greater user productivity.
— 4net is a Microsoft Skype for Business Accredited Partner —
From the moment information enters your organisation, ProcessFlows take intelligent action to recognise and store it securely, so that authorised users, from the application of their choice, can access it instantly.
By implementing ProcessFlows, whether it’s email, web forms, scanned documents, faxes, SMS or voice traffic, you can ensure this information reaches the correct person on time in the most appropriate format, with all the related information needed to make an informed decision.
As a best of breed technology supplier 4net has an established relationship with Process flows that enables us to help you improve operational efficiency, reduce risk and improve customer service.