How well an organisation implements key business processes plays a huge role in its success. Informal and inefficient manual processes and disconnected systems can have a negative impact on costs, scalability, and customer perceptions.
Business Process Automation enables your organisation to streamline even the most complex business processes with proven communications technologies that capture, prioritise, route, escalate, track, and manage processes through the entire lifecycle.
4net can create a full customer contact strategy encompassing voice, web, social media, email and white mail and fax. The solutions and strategies we deliver exactly meet PCI DSS requirements for the secure handling, processing and archiving of credit cards. Business Process Solutions manage risk across the whole business – providing a complete Governance, Risk and Compliance (GRC) framework from the ground up, centralising and securing all documentation and preventing the loss of information.