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ESP is an ITIL based, proactive, online service management tool for the unified communications environment that aligns IT services with business needs.
4net provides managed and support services across the Europe and the Globe, 24 hours a day, 365 days a year with some of the fastest response and fix SLAs in the industry.
Delivered in a commercial model, our Managed Service and Cloud Solutions reduce costs and provide an easy to budget pricing model based on either a fixed monthly cost or per user basis.
4net’s Telecoms and Infrastructure Estate Management Services are an opportunity for organisations to bring control to complexity by managing voice and data communications through a specialised supplier, driving down costs whilst enhancing and improving productivity and customer service.
Our managed support is a superior support operation comprehensively responding to technical support needs within agreed SLAs, which can be tailored to offer specific hours of coverage, speed of response etc.
Providing customers with superlative service is a difficult task in any sector, but excelling in one of the most competitive, customer focused industries around demands a management strategy that is second to none.
4net has built a Managed Service capability around eight core service pillars that mould its individual service lines into a single service offer.
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