Multi-Instance architecture
4net Hosted IP Office follows a Multi-instance architecture, which means each customer gets their own specific instance of IP Office. The multi-instance architecture of the IP Office solution offers advantages such as:
Better customisation
Including integration into CRM and Back Office applications etc.
Improved security
Partitioned customer data (directories, voice messages, instant messages, dial plans etc.)
Industry standard resiliency
Offered via VMWare tools
Flexibility
in terms of upgrades, maintenance windows, SLA’s.
Can be enforced at each instance i.e. each customer level
Scale/Performance
Can be managed at an instance level
Better fault tolerance
Reduced risk of failure
Hybrid designs
Supports increased resiliency and local on-site services
Hosted IP Office over private network
