Regardless of sector, most companies are working to increase their online presence and are opting to use Internet forms, social media, and emails as their main form of communication. Online interaction with customers is a positive step for a company, but so is continuing the use traditional communication methods, like face-to-face meetings and using telephone systems.
Enterprise telephony remains an important, business critical service for every organisation. You need to be able to effectively manage inbound calls and be able to rely on the quality, security and availability of your outbound services.
You need to have a partner that provides you with the flexibility to provision new services, technologies and manage and control pricing and changes to your technology – 4net Technologies have the expertise to help you to transition from a legacy system to new IP based systems or deliver cost effective infrastructures, lines and minutes.
Business Telephony can be transformed with IP allowing you to deliver a consistent service to all employees regardless of location. IP Telephony utilises the data network to send voice calls, reducing costs and simplifying management, making moves, adds and changes faster and increasing operational effectiveness. IP based communication combines all your voice and data onto one network – meaning a more straightforward infrastructure and a services that is easier to use.