Agile network
4net Technologies has created a suite of Communications as a Service (CaaS) cloud offerings. We embed these within our resilient, agile, robust international network which is built on carrier grade equipment and connectivity. This network interconnects with over twenty Tier One global carriers. All of this will help address some of today’s business drivers:
People and systems efficiency
Scalability to manage change, growth and aquisitions
Increasing user demands
Flexibility to enter new markets and regions
4net has been working with Partners, Avaya, Enghouse and others, to take their market leading technology and deliver it as 4net Agile Cloud. This approach harnesses the power of Avaya Aura Contact Centre (CC) and Unified Communications (UC) and/or IP Office CC and UC propositions and delivers it as a true cloud utility service. The solution provides best of breed security and resilience combined with outstanding reliability – backed by our award winning service and support.



Why should you move to Agile Cloud?
and gain the following benefits:
Mobility and agility for your employees
Increasing business efficiency and productivity
Real-time collaboration through Unified Comms (UC)
Increase business productivity
Scalable and flexible solution
Quickly and easily add users or sites
Centralisation
Connecting multi-site organisations into a single system delivering efficiencies and enforcing group identity
Supports hybrid models
Protect your existing assets
Always up to date and on the latest software version
Reducing business risk
Increase security
All data securely held in UK Data Centres
Simplify customer contact to improve your customer service delivering:
Real-time collaboration through UC
Increasing productivity and enabling faster decision making
New ways to connect with your customers
to improve your customer service
Omni channel: voice, email, Webchat, SMS, Social Media
Deliver great customer experiences
Migrating to Agile Cloud will deliver average savings of 25% over your current telephony costs and ensuring that you:
Only pay for what you need, when you need it
Achieve ROI in less than 3 years
Greater efficiencies and reduced cost of ownership
No phone line rental costs
No PBX maintenance costs
No more costly upgrades
Move from CAPEX to OPEX SaaS model
and improve cashflow
WAN efficiencies
(e.g. through centralised Internet) delivering more bandwidth and lower costs

Investment protection of your Avaya assets
Avaya legacy customers only
Deliver real-time collaboration through Unified Comms (UC)
Increase your productivity and speed up decision making
Enhance the customer experience
to set you apart from your competitors
Centralisation
connect multi-site organisations into a single system to improve efficiencies and enforce group identity
Resilience & business continuity capabilities as standard:
Robust and Highly Available design (99.999%)
Always-on
minimal risk of failure
Improved business continuity with Fully Resilient deployment options
Remove single points of failure
Automatic failover
Proactive monitoring
Supported by 4net’s award winning Service Desk
24 x 7 support options

Each customer has their own dedicated Vmware instance of Agile Cloud
Not multi-tenanted like other hosted systems