4net partners with best in class vendors and manufacturers to deliver world-class solutions to our clients.
We have developed a trusted and long-term business partnership with the following key partners:
4net has built a reputation for service excellence and innovation, winning a number of awards from Avaya in recognition of their consistently high standards and outstanding business results. They were most recently chosen from Avaya’s international community of partners, to receive the prestigious Avaya Innovation award for the second year running for ANTENNA, their innovative cloud based shared service for Central Government and Avaya’s Private Cloud Deployment of the Year for their Cloud Contact Centre solution for npower’s parent company innogy, to provide Avaya’s Aura® Contact Centre technology, delivered as a BT Wholesale hosted communications solution.
4net delivers solutions to a wide range of organisations both in the UK and across the world and are skilled in the following solution areas; Contact Centres, Unified Communications, Cloud and Managed Services and have consistently demonstrated all the necessary qualities to win with Avaya.’
Ioan MacRae – Managing Director, Avaya UK & Ireland
BT serves fixed and mobile services providers, internet service providers, communications services resellers and global broadcasters and TV production companies with the widest range of services available from a wholesale provider, regionally or nationally in the UK or across 170 countries worldwide.
Services range from voice, broadband and data connectivity services to partial or fully managed services. Our portfolio comprises traditional and next generation, IP based services to enable our customers to compete effectively in the mixed economy that exists as the industry moves increasingly from traditional to IP services.
BT is one of the world’s leading communications services companies, serving the needs of customers in the UK and in more than 170 countries worldwide. Our main activities are the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services.
— 4net is a BT Wholesale Accredited Partner —
The investment made by 4net Technologies in Enghouse Sales & Engineering Certification, has enabled 4net Technologies to achieve Gold Partner status. 4net Technologies have in addition extended their domain experience to establish themselves as a “Contact Centre Specialist” supported through a number of successful & referenceable customer deployments.
4net Technologies have built a depth & breadth of skilled and talented people, in all key success areas, from initial consultancy, through the sales engagement process, and importantly during the critical implementation phase, backed up by an established team of certified software engineers, prince Project Managers, and system/customer support specialists.
The combination of the market leading Enghouse Omni channel Contact Centre combined with 4net Technologies’ experience and expertise developed over the last 8 years is a compelling choice for many customers across many different industries.
The partnership between our two organisations is strategic and we continue to invest and support 4net Technologies as their business continues to go from strength to strength.
Gary Bennett – VP for Sales, Enghouse Interactive UK and Ireland
— 4net is an Enghouse Gold Partner & Contact Centre Specialist —
Delivering powerful, innovative software and cloud services to enhance the functionality provided by Avaya and Microsoft Unified Communications, we drive performance and reduce the effort that customers and staff have to make during customer interactions – across all touch-points.
Certified by leading technology providers, including Microsoft, Avaya and Nuance, Geomant has provided successful communication solutions to organizations of every type and size worldwide for nearly two decades. But a major element of our competitive strength lies in our large global network of partners, whose skills, knowledge and complementary services and solutions add significant value to the Geomant offering, and help us to deliver comprehensive solutions that optimize operational efficiency while delivering excellence in customer service.
— 4net is a Geomant Gold Partner —
Their systems work with both traditional TDM and IP environments and are tested and accredited by the world’s leading phone system manufacturers. They are experts in the Financial Services, Social Housing, Local Government and Contact Centre markets with an array of leading organisations within each of these vertical markets using our software. 4net are fully accredited to integrate their solutions into your contact centre environment.
Microsoft’s latest Unified Communications (UC), Skype for Business, combines the key advantages of both Skype and Lync services, sustaining the core service values of security and manageability, while developing its connectivity efficiency and reach. Skype for Business will enable businesses to connect to the whole Skype network, allowing them to achieve enhanced communication with customers and partners. The familiar Skype format will allow better integration with Microsoft Office, Active Directory, Exchange and SharePoint, enabling greater user productivity.
— 4net is a Microsoft Skype for Business Accredited Partner —
From the moment information enters your organisation, ProcessFlows take intelligent action to recognise and store it securely, so that authorised users, from the application of their choice, can access it instantly.
By implementing ProcessFlows, whether it’s email, web forms, scanned documents, faxes, SMS or voice traffic, you can ensure this information reaches the correct person on time in the most appropriate format, with all the related information needed to make an informed decision.
As a best of breed technology supplier 4net has an established relationship with Process flows that enables us to help you improve operational efficiency, reduce risk and improve customer service.