Conwy County Borough Council
Cloud Solutions, Contact Centre, Managed Services, Public Sector, Unified Communications
0
Driving Results (RED)
Contact Centre
6
Avaya Contact Centre solution: The team who completed the work at both sites were fantastic and everything went exactly to…
Luton Borough Council
Contact Centre, Public Sector
3
Avaya Communication Manager 6, IVR, SIP trunks, Call recording Our call centre provides twenty six different front line services and receives over…
Manchester Integrated Care Gateway
Contact Centre
3
Avaya IP Office telephony platform, Enghouse Interactive Contact Centre, QMS recorder software We required a bespoke solution for our complicated issues…
NHBC
Managed Services
7
Full site survey and system health check: We felt that 4net worked the same way as we do here at…
Midland Heart
Unified Communications
6
Avaya Aura Communication Manager Midland Heart decided to upgrade to a system that could handle multi-channel activity for the CSC,…
Legal sector challenges
Cloud Solutions
9
We are really happy with 4net, they understand the way we work and our market sector, and they look at…
Global Business
Cloud Solutions, Managed Services
9
4net ESP Managed Service solution - On-site engineer: 4net now provides a £multi-million, fully managed service to our organisation that…
Cheshire West & Chester Borough Council
Contact Centre, Public Sector
9
Virtual Operator - CX-E Voice User Interface - CTI system - Lagan CRM: 4net have provided ongoing support and advice…
Arden Software
Contact Centre
7
Avaya IP Office 500: When we first sat down with the team at Arden it was clear that any solution…