4net Technologies has a long, successful and ongoing partnership with Avaya. An Avaya Diamond Edge partner, they have consistently performed to the highest level of professionalism in every aspect of designing, delivering and supporting a wide range of solutions to their customers across the UK and Globally.

4net has built a reputation for service excellence and innovation, winning a number of awards from Avaya in recognition of their consistently high standards and outstanding business results. They were most recently chosen from Avaya’s international community of partners, to receive the prestigious Avaya Innovation award for the second year running for ANTENNA, their innovative cloud based shared service for Central Government and Avaya’s Private Cloud Deployment of the Year for their Cloud Contact Centre solution for npower’s parent company innogy, to provide Avaya’s Aura® Contact Centre technology, delivered as a BT Wholesale hosted communications solution.

4net delivers solutions to a wide range of organisations both in the UK and across the world and are skilled in the following solution areas; Contact Centres, Unified Communications, Cloud and Managed Services and have consistently demonstrated all the necessary qualities to win with Avaya.’

Ioan MacRae – Managing Director, Avaya UK & Ireland

BT Wholesale is a member of the BT Group plc: the holding company for an integrated group of businesses that provide voice and data services in the UK, elsewhere in Europe and around the world.

BT serves fixed and mobile services providers, internet service providers, communications services resellers and global broadcasters and TV production companies with the widest range of services available from a wholesale provider, regionally or nationally in the UK or across 170 countries worldwide.

Services range from voice, broadband and data connectivity services to partial or fully managed services. Our portfolio comprises traditional and next generation, IP based services to enable our customers to compete effectively in the mixed economy that exists as the industry moves increasingly from traditional to IP services.

BT is one of the world’s leading communications services companies, serving the needs of customers in the UK and in more than 170 countries worldwide. Our main activities are the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services.

Cisco enables people to make powerful connections-whether in business, education, philanthropy, or creativity.

Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible; providing easy access to information anywhere, at any time. As a Cisco accredited Select Partner; 4net has a history of providing Cisco Intelligent Networking solutions to both the corporate and public sectors.

As VP of  Sales for Enghouse Interactive UK and Ireland, we have a very close partnership with 4net Technologies and have shared mutual success in both Public and Private Sectors.

The investment made by 4net Technologies in Enghouse Sales & Engineering Certification, has enabled 4net Technologies to achieve Gold Partner status. 4net Technologies have in addition extended their domain experience to establish themselves as a “Contact Centre Specialist”  supported through a number of successful & referenceable customer deployments.

 4net Technologies have built a depth & breadth of skilled and talented people, in all key success areas, from initial consultancy, through the sales engagement process, and importantly during the critical implementation phase, backed up by an established team of certified software engineers, prince Project Managers, and system/customer support specialists.

 The combination of the market leading Enghouse Omni channel Contact Centre combined with 4net Technologies’ experience and expertise developed over the last 8 years is a compelling choice for many customers across many different industries.

 The partnership between our two organisations  is strategic and we continue to invest and support 4net Technologies as their business continues to go from strength to strength.

Gary Bennett – VP for Sales, Enghouse Interactive UK and Ireland

Gamma is a rapidly growing, technology based, provider of communications services to the UK business market.

Gamma’s services, such as Cloud PBX, Inbound Call Control Services and SIP Trunking, are designed to meet the increasingly complex voice, data and mobility requirements of businesses, through the exploitation of its know-how and own intellectual property.

Gamma also provides services such as business-grade broadband, Ethernet and mobile and data services and, as a consequence of its history, has a substantial voice service capability, completing Gamma’s comprehensive range of communication services.

Expert in unified communications and contact centre solutions, Geomant’s vision is to make customer interaction effortless.

Delivering powerful, innovative software and cloud services to enhance the functionality provided by Avaya and Microsoft Unified Communications, we drive performance and reduce the effort that customers and staff have to make during customer interactions – across all touch-points.

Certified by leading technology providers, including Microsoft, Avaya and Nuance, Geomant has provided successful communication solutions to organizations of every type and size worldwide for nearly two decades. But a major element of our competitive strength lies in our large global network of partners, whose skills, knowledge and complementary services and solutions add significant value to the Geomant offering, and help us to deliver comprehensive solutions that optimize operational efficiency while delivering excellence in customer service.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services, devices and solutions that help people and businesses realise their full potential.

Microsoft’s latest Unified Communications (UC), Skype for Business, combines the key advantages of both Skype and Lync services, sustaining the core service values of security and manageability, while developing its connectivity efficiency and reach. Skype for Business will enable businesses to connect to the whole Skype network, allowing them to achieve enhanced communication with customers and partners. The familiar Skype format  will allow better integration with Microsoft Office, Active Directory, Exchange and SharePoint, enabling greater user productivity.

ProcessFlows has over twenty years experience in the Capture, Processing, Management and Delivery of Documents, Voice and Data.

From the moment information enters your organisation, ProcessFlows take intelligent action to recognise and store it securely, so that authorised users, from the application of their choice, can access it instantly.

By implementing ProcessFlows, whether it’s email, web forms, scanned documents, faxes, SMS or voice traffic, you can ensure this information reaches the correct person on time in the most appropriate format, with all the related information needed to make an informed decision.

As a best of breed technology supplier 4net has an established relationship with Process flows that enables us to help you improve operational efficiency, reduce risk and improve customer service.

SVL Business Solutions is the UK’s most experienced provider of multimedia interaction recording, contact centre applications and PCI security solutions.

For over 50 years, they have been a trusted partner to contact centres across the UK and Ireland.

With a unique portfolio of enterprise, branch office and SMB solutions, SVL Business Solutions works closely with customers in a wide range of industry sectors including contact centres, local authorities, public safety, financial and utilities.

Teleopti is an international Swedish company, pioneering powerful workforce management (WFM) software.

Their advanced automation supports great customer experiences and boosts operational profitability. Teleopti is on a mission to Humanize the Workplace. They live, breathe and create employee engagement – for our solution, customers and employees.

Businesses around the world use Virsae’s cloud services to monitor and manage their communications technology.

In the same way air traffic control keeps airports running smoothly, Virsae keeps business communications at peak performance, so every channel remains open, customers always get answers, and workers stay productive.